Leaver Survey
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Email
(Required)
Please rate the cleanliness and overall appearance of the gym
(Required)
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Excellent – The gym was spotless welcoming and 100% fit for purpose
Good – The gym was clean tidy and in order
Average – The gym was passably clean and tidy
Sub-par – The gym needs cleaning more thoroughly and putting in order
Poor – The gym was dirty and unfit for use
How did you rate the knowledge and expertise of the staff?
(Required)
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Excellent – Staff were outstanding experts in their field
Good – Staff were competent and proficient
Average – Staff were fairly knowledgeable
Sub-par – Staff knowledge was unreliable and needs work
Poor – What knowledge and expertise?
How effective did you find the Foundry training programme?
(Required)
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Excellent – I was blown away by how engaging and effective the training programme was
Good – I saw results and enjoyed the sessions
Average – The training programme was acceptable
Sub-par – The training was inconsistent and needs improvement
Poor – I didn't enjoy the sessions and did not see results
How was our nutritional info and support for achieving your goals?
(Required)
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Excellent – The level of support and information provided has been outstanding and pivotal to my results
Good – The support and information I received really helped me achieve my goals
Average – I received sufficient support and information
Sub-par – I received limited support but would like more
Poor – I didn’t receive any nutritional support
How user-friendly was the booking system?
(Required)
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Excellent – The booking experience was fast intuitive and exceptional
Good – It was easy to use
Average – I managed
Sub-par – It was difficult to use
Poor – It was completely unusable
How did you rate the support you've received from the team?
(Required)
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Excellent – The team went above and beyond to support me in my experience and goals
Good – I felt well supported by the coaching team
Average – The support was acceptable
Sub-par – The support was patchy and of poor quality
Poor – I received zero support
How did you rate the quality of the gym facilities & equipment?
(Required)
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Excellent – They were outstanding
Good – They were high quality and fit for purpose
Average – They were adequate
Sub-par – They need improvement
Poor – They were completely unfit for purpose
How confident were you in Foundry's ability to help meet your goals?
(Required)
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100% confident – This is where I belong
Confident – Foundry ticked most of the boxes for me
Fairly confident – It was satisfactory
Not really – I may be better off elsewhere
Not at all – It wasn’t for me
How did you find the service at Foundry overall?
(Required)
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Excellent – The service was exceptional and highly tailored
Good – The service was solid and reliable
Average – The service was acceptable
Sub-par – The service was inconsistent
Poor – The service was unacceptable
How likely are you to recommend us to others?
(Required)
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Always – I would proactively recommend Foundry to others
Very likely – I would happily recommend Foundry to people who ask
Likely – I would probably recommend
Unlikely – I wouldn’t recommend
Never – I would advise people to avoid